Boosting Retail Sales through your POS Billing Software

The Ultimate Objective of any business owner is to increase sales and generate more revenue. Driving traffic to your store and providing excellent service to your customers increases customer retention.

With advancements in technology, Pos billing software has completely replaced the traditional cash registers. As every business owner is striving hard to enhance their sales, POS has become an essential tool to achieve this. POS is not just a tool for a company but is considered an asset to achieve success and streamline operations. POS is considered as the heart of any business

But many people doubt how POS really helps. So, let us give you an overview. 

The importance of POS System for Retail

Consider it from a customer point of view – Customers require quality products at the best possible price, and providing them with the best service increases loyalty. 

As people say, happy customers are the best marketing agents. When a customer finds the whole process hassle-free, the person will definitely recommend it to their dear ones. But when it comes to a business point of view, businesses can keep a track of the inventory and also get insights and reports of the sales and also use this data to provide more efficient service.

This way, POS billing software can add great benefits to businesses.

According to the reports from Grand View Research, in the year 2020, the market value of POS software will reach $9.3 million, and is predicted that this would hit $18.7 billion by 2027. With an increasing number of mobile users worldwide, mobile POS transactions recorded a whopping value of $1,017,982 million according to Statista.

The mobile POS transaction value is predicted to increase by 16.9% from 2021-2025.  

How POS helps Businesses?

In order for business owners and entrepreneurs to thrive in the market, here are the 7 ways on how POS billing software can be used to improve the productivity of any business.

• Seamless Experience

Creating a seamless and hassle free experience for customers is must for any business which is either operating online or offline. So, it is important for owners to track critical data and analyze it to get better insights and improve the customer experience to turn leads into happy customers. 

Online Billing software for retail shops helps businesses to capture data from all the touch points. 

If your store sells something, the data is automatically updated in the database and you can also get an idea of the existing inventory.

Apart from these, POS also provides data related to sales and revenue, busiest times of the store, most sold items – which gives owners the time to analyze the situation better and improve the customer experience. Business owners who use POS data have a higher competitive advantage over others.

• Review data collected from POS

According to reports from Wasp’s Barcode State of Small Business Report, more than 50% of the small businesses don’t use any invoice billing generator software and track their inventory manually which can result in human error. Some of the famous POS like Moon Invoice comes with a complete package of features that include:

1. Managing inventory 
2. Keep a record of stocks
3. Generating sales reports
4. Tracking expenses
5. Automate reordering
6. Manage staff decisions
7. Get product and customer insights and many more

POS is where sales data is usually stored and also provides much more insights related to sales than just what is sold. Data related to gross profit and profit margin are obtained which helps business owners understand whether the stocks or products that are stored in the inventory is helping them generate revenue Vs cost of storing them. 

Using billing software for retail shops, the manager or administration can’t get insights into what staff members are actually selling and also details of products that are being sold in larger quantities. This data also helps to replenish the stock in the store. POS also provides the flexibility of adding coupon codes and discounts to attract more and more customers.

• Customer Feedback

Customer feedback is the information provided by the customers regarding your product or services. POS software applications can help your business by taking personalized feedback from your businesses. People can rate your business and can also add comments. 

POS can be used to gather feedback using multiple ways such as surveys, polls, ratings, and many more. Listening to your costumes is very important for any business to grow.

• Payment Options

Payment options play an important role while selecting which POS software or which best Accounting Software for Businesses to use.

Nowadays, POS software solutions are coming up with various payment options and accept all types of credit/debit cards, wallets like Paytm, google pay, Paypal, and many more. Payment plays an important role in customer experience and many customers nowadays prefer eCommerce stores that provide cash-on-delivery options.

• Cloud-based POS

Integrating your POS with the cloud is no more a luxury but has become a necessity. Cloud-based POS helps retailers improve the customer experience and also stay updated with the other information related to the store.

With the introduction of new CRM’S only for business such as salescloud or Zoho CRM, business owners are coming up with solutions where all the data is being stored on the cloud and the owner can access the data, check inventory, send invoices and manage staff and customers by sitting anywhere in the world. They can also update email alerts or any new information with ease.

• Loyalty Programs

The main objective of having a POS or the best Accounting Software for Businesses is to capture all information related to the customer. Using POS, data such as customer purchasing history, frequency of purchase and other details can be obtained. This data can be used to give customized and special discounts to the customers and this improves customer retention.

• Save Resources

By using POS all the data can be obtained right from payment to delivery. Some POS software solutions are AI-powered where the system automatically places an order to the supplier when inventory is running out of stock. The staff can easily check when a customer asks for a particular product instead of running around the store. This saves lots of time and money.

Summary

Having a strong marketing and sales strategy combined with a POS system could be a game-changer for retailers. Using the information from POS, owners can make informed decisions which can directly impact sales and revenue.