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New Blogs for eBay Fans

eBay launched 2 new blogs. Check them out!

The eBay Ink blog is an "official source for information, opinion and perspective on eBay Inc. It's also one employee's exploration and chronicles of the conversations happening inside eBay and outside of it too" (http://ebayinkblog.com).

The eBay Insider blog is a "source for inspiration, trends and tips from eBay's team of unparalleled fashion, home, tech, toy, and pop culture experts" (http://ebayinsiderblog.com).

JetBlue Lets Customers Pay With PayPal

clipped from biz.yahoo.com JetBlue Letting Customers Who Book Flights on Its Web Site Pay Through PayPal JetBlue Airways Corp. said Thursday that customers booking travel at the company's Web site can pay for flights through eBay Inc.'s electronic payment unit, PayPal. JetBlue said that with PayPal customers can pay for flights with debit cards, bank accounts, stored balances and credit cards without sharing their financial information.

eBay's new in-house blogger

(FORTUNE Small Business) In the uproar within eBay's merchant ranks over the site's upcoming fee and policy changes, one complaint dominated discussions: the charge that the company doesn't respond to the feedback and opinions of its sellers.

eBay hopes to dispel that perception next month with the launch of "eBay Ink," a no-holds-barred corporate blog helmed by a new company recruit, social media veteran Richard Brewer-Hay.

Unlike eBay's existing blogs and forums, which focus on more traditional (and sanitized) corporate communications, eBay Ink aims to give readers a peek inside eBay's internal operations. Brewer-Hay has pledged to write unbiased entries about what he observes as an all-access employee of the $7.7 billion dollar company.

Though eBay Ink is not a direct response to the recent seller boycott and frustration over ongoing changes, eBay's communications team says that a forum for frank discussions is long overdue. "There hasn't been one place where investors, industry analysts, employees, [eBay] buyers and sellers, and PayPal and Skype users can talk to someone from the company, or listen to someone from the company discuss what changes mean from a high level," said company spokesman Jose Mallabo.

Brewer-Hay was hired in January and has spent the past two months learning the ins-and-outs of the corporation. Fortune Small Business got first crack at him; below are edited excepts of our conversation about his ambitious mission and why he believes eBay Ink, launching in April, will change the dynamic between eBay's top executives and its user community.

Click here for Q&A with Richard Brewer-Hay

Skype invites you to join Oprah for an online exclusive event!

Click link for Video of Oprah.
http://skype.com/campaigns/ane/?cm_mmc=Acceleration-_-Email-_-0308_01_NLW&M_EN_US_NL_Z_M-_-tryvideo

clipped from skype.com Want to talk with Oprah on a Skype video call? Are you seeking answers about A New Earth? Every class, Oprah and Eckhart will take questions from readers around the world through a live Skype video call. Submit your question For the first time ever, you can join Oprah and bestselling author Eckhart Tolle as they teach A New Earth in an interactive online class sponsored by Skype. Live, every Monday for 10 weeks, staring Monday, March 3rd. Reserve your seat!

Sony to add Skype service to PSP in March in Japan

 

clipped from www.reuters.com Sony Corp said it would add a Skype Web phone function to its PlayStation Portable later this month in Japan in a bid to boost the appeal of the handheld machine, which is running behind Nintendo Co Ltd's DS in sales. Sony's game unit had said in January it was delaying the introduction later that month of the Skype service for PSP users in Japan, as a microphone it planned to start selling for the new service did not meet Skype specifications. But the same microphone has managed to pass the Skype requirements on condition that it is sold with the recommendation that it be used within 10 centimeters of the mouth of a user. Sony Computer Entertainment now plans to start selling the microphone on March 19 in Japan for 2,500 yen ($24), enabling PSP users to make free Web-based phone calls to other PSP users and to users of PCs equipped with Skype software.

eBay Has the Last Laugh at Analsyts' Expense

 

clipped from seekingalpha.com Isn't it ironic how every analyst who lambasted eBay (EBAY) for acquiring Skype for 3.1 billion dollars is associated with firms that lost billions and billions in the subprime crisis (i.e: Lehman (LEH), Merrill (MER), Citibank (C), etc). At least eBay still owns Skype and Skype is growing and contributing revenues while all of these other firms are up to their necks in billions of losses. Are we to trust these analysts on investment advice? Just think - if one of these analysts had asked their firms to stay away from subprime and buy Skype they would be lauded as geniuses on the Street today. eBay is growing on all fronts: Stumbleupon, Kijiji, Rent.com, Skype, Stubhub, etc. Of course listings are down on the auction site because many listing are now fixed price and disappear quickly. If Yahoo (YHOO) believes it is worth $40 per share, then eBay is truly worth $80 per share

eBay annouces bold changes aimed at improving overall customer experience

President and CEO-elect John Donahoe Unveils Fundamental Changes to Fee Structure, Seller Standards and Feedback at eBay's eCommerce Forum

clipped from biz.yahoo.com To improve the buying experience, the company announced it is making       changes in three major areas that influence seller behavior: fee       structure, seller incentives and standards, and feedback. The fee changes, which vary by country, are intended to encourage       sellers to list more items and use more pictures in listings, both of       which are good for buyers. eBay will begin decreasing search exposure for the listings       of sellers who have high rates of customer dissatisfaction. Lastly, Donahoe revealed that eBay will update its feedback system to       reinforce healthy, vibrant trading and keep bringing buyers back to eBay “Sellers that       describe items accurately, ship on time, and ship at a fair price will       enjoy preferential pricing and discounts on eBay. We think this will       significantly improve the buyer experience overall.” the company is making its       minimum standards more stringent for anyone who sells on the site,       primarily to discourage behavior that causes buyer dissatisfaction

Meet eBay's New Boss

 

clipped from gowest.blogs.fortune.cnn.com eBay’s new CEO, 47-year-old John Donahoe, not only is talking about challenging conventional wisdoms at the pioneering Web company, he’s actually challenging them. This is one consultant, after all, who can analyze the problem and then implement a plan. In an interview Wednesday afternoon after he was named CEO, I asked Donahoe and Meg Whitman what was right with eBay and what needed improvement. Whitman, tellingly and appropriately, deferred to Donahoe. What’s right, he said, is eBay’s “leadership position in e-commerce,” online payments and communications. By the first two he meant eBay.com, the company’s flagship property, and PayPal, the surging leader in Web-based payments. By communications he meant Skype, on which the jury remains out, certainly as part of eBay. Donahoe said eBay needs to make sure it keeps up. He said eBay.com needs to make itself easier and simpler to use, that its fixed-price sales function needs to be improved and that the company must continue growing PayPal.

eBay moves to protect buyers against fraud

 

clipped from us.ft.com Ebay has announced some of the most stringent measures in its 12-year history to target unreliable and fraudulent sellers, marking what executives of the world's biggest e-commerce company concede will be a controversial bid to revive slowing growth. The changes are part of a broader overhaul by John Donahoe, who takes over as chief executive officer at the end of March last year, to move beyond the "flea market" culture on which the company was founded, but which has started to hold it back as internet commerce has become mainstream. Ebay executives are braced for a wave of dissatisfaction among some users as the changes take effect. Some sellers will in effect become invisible as their goods are buried at the bottom of search results when users hunt for things to buy.

New Shop Victoriously TV Ad

Awards Show ad spot from Shop Victoriously campaign